This guide covers station information only. For train times, use the Shore Line East Trip Planner at shorelineeast.com.
Address: 455 Boston Post Road, Saybrook Junction Market Place, Old Saybrook, CT 06475.
Hours and staffing
Staffed. The station building is open 6:00 AM to 10:00 PM; you can board Shore Line East trains outside these hours.
Tracks
Tracks 1, 2, and 3. Track 2 is next to the parking lot and ticket office; Tracks 1 and 3 are reached via the pedestrian bridge.
Tickets
The Amtrak ticket window is in the red building next to Pizza Works, open 6:00 AM to 10:00 PM daily. It sells Shore Line East and Amtrak tickets only; it does not sell Metro-North or Hartford Line tickets, and UniRail or combination tickets with the Hartford Line or Metro-North are not available here. No vending machines.
Train information displays
An interior board in the Amtrak office shows train schedules and track assignments. Platform announcements cover delays, cancellations, and track changes.
Parking
A mix of no-charge and paid parking, all in surface lots. The southwest corner of the larger parking area has 124 spaces, marked by signs and a flagpole at the entrance, with no charge for overnight parking. Another 200 spaces run along the south side by the tracks. No-charge daily parking for riders is available along both sides of 3 North Main Street, where overnight parking is not allowed. Long-term parking is available at no charge, with signs posted. Paid parking is by the shops, where an envelope is placed on the car for payment.
Accessibility and facilities
ADA accessible platforms and trains. Boarding assistance is available; visit the ticket window at least one hour before departure. Overhead shelters, seating, an elevator, and stairs via a pedestrian bridge. Restrooms, vending machines, and bike racks. Phone charging stations, Wi-Fi, and an ATM. No station lockers.
EV charging
Available at no cost.
Replacement bus
Buses pick up and drop off outside the ticket office, by Pizza Works.
Security
Security cameras are present.
Related: How to Buy Shore Line East Tickets; Shore Line East Schedules: Weekdays, Weekends, and Holidays; CTrail Ticket Vending Machine (TVM) Locations.
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